Aporro round cut prong chains are iced out in hand-set stones that shine like no others. Trendsetters are in for a treat with a personalized solution to level up their drip game.
· Fully iced-out box clasp.
· Round-cut stone setting.
· Versatile design and speaks volume.
*The chain in 925 Silver+CZ/925 Silver+Moissanite is MADE TO ORDER (2-3 weeks for the production)
Material:Brass/925 Sterling Silver Material Finish:White Gold Plating/14K Gold Plating Stone Type:CZ stones/Moissanite
Con gusto aceptamos devoluciones/cambios de artículos en condiciones nuevas y sin usar, dentro de los primeros 14 días posteriores a la recepción de su pedido.
Solo un aviso: no podemos aceptar devoluciones de productos de oro macizo ni de productos personalizados/hechos a pedido porque cada pieza se fabrica bajo pedido. Una vez que los productos entren en producción, NO habrá cancelaciones.
* No se aceptan devoluciones de Pendientes y Grillz por motivos de higiene.
Para obtener información completa sobre cambios y devoluciones, haga clic aquí>>
Si desea cambiar/devolver algún artículo, envíe la información en nuestro portal de devoluciones y nuestro servicio de atención al cliente pronto se comunicará con usted.
SHIPPING
How do I know when my order has shipped?
When you complete your purchase, you can view your real-time logistics information with your tracking number or mobile/order number. Click here to check your logistics information.
We offer free DHL priority mail shipping for all orders within Germany.
The shipping fee varies from other different countries(Orders over €199 from other countries enjoy shipping free). Please check more details at SHIPPING & DELIVERY
Why is the tracking number not working?
When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update.
Why was my package returned?
The package may be returned for the following reasons:
Wrong or incomplete address
Invalid phone number
Unable to deliver
Please contact the shipping company for more information or you may contact us so that we can help you.
ORDER&PAYMENT
What methods of payment are accepted?
The following methods of payment are accepted:
All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
PayPal
Why was my payment declined?
If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.
If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.
How do I change/modify my order?
If you notice a mistake with your order after receiving an order confirmation email, please send us an Email to info_eu@aporro.com or contact with our customer service(website/Instagram).
*Please note that we can help you to change the size, removing an item, changing your shipping address before shipment. Once your package is shipped, we will not be able to change anything.
How do I cancel my order and get a refund?
Aporro provides a 30-day warranty on all products. Exchanges and Refunds will be accepted within 14 days of your original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.
All custom items and solid gold items are not subject to returns.
Esta guía de tallas es sólo para su referencia, ya que el tamaño y el ajuste pueden variar de una persona a otra. Si desea más información sobre nuestro tallaje, póngase en contacto con nuestro servicio de atención al cliente.
Gastos estimados de envío
Política de reembolso
Aporro online return portal can only be used to return items purchased online at www.aporro.eu.
*Return /exchange should be requested within 14 days of the delivery date. *Items should be sent back within 30 days of the delivery date. *Items must be new, unworn, unwashed, and have original label and packing. *You will be responsible for covering the shipping costs to return your item(s). *Final Sale items, free items can’t be return for credit. *Made to order items can’t be canceled or returned. *Aporro is not liable for any return packages that may become lost or stolen in-transit.
To be able to return, please provide us with the following information: *Order number *The picture of the item(s) you want to return ( item with yellow paper bag, Aporro gift box with black plastic bag) *Your request: return for exchange or refund
Please email to info_eu@aporro.com, instantly chat via WhatsApp +4367763948870, DM @aporro_europe.
Please send us the tracking number once you send back (We can track the shipment to avoid package lost). Please allow 3-5 days for us to process your return once it is received by our distribution center. Refunds will take about 2-10 business days to arrive your acount.
We appreciate our entire #AporroFamily around the globe for purchasing with us!