Aporro online return portal can only be used to return items purchased online at www.aporro.eu.
*Return /exchange should be requested within 14 days of the delivery date.
*Items should be sent back within 30 days of the delivery date.
*Items must be new, unworn, unwashed, and have original label and packing.
*You will be responsible for covering the shipping costs to return your item(s).
*Final Sale items, free items can’t be return for credit.
*Made to order items can’t be canceled or returned.
*Aporro is not liable for any return packages that may become lost or stolen in-transit.

To be able to return, please provide us with the following information:
*Order number
*The picture of the item(s) you want to return ( item with yellow paper bag, Aporro gift box with black plastic bag)
*Your request: return for exchange or refund


Please email to info_eu@aporro.com, instantly chat via WhatsApp +436605109999, DM @aporro_europe.

Please send us the tracking number once you send back (We can track the shipment to avoid package lost).
Please allow 3-5 days for us to process your return once it is received by our distribution center.
Refunds will take about 2-10 business days to arrive your acount.

We appreciate our entire #AporroFamily around the globe for purchasing with us!

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