Aporro online return portal can only be used to return items purchased online at www.aporro.eu.
*Return /exchange should be requested within 14 days of the delivery date.
*Items should be sent back within 30 days of the delivery date.
*Items must be new, unworn, unwashed, and have original label and packing.
*You will be responsible for covering the shipping costs to return your item(s).
*Final Sale items, free items can’t be return for credit.
*Made to order items can’t be canceled or returned.
*Aporro is not liable for any return packages that may become lost or stolen in-transit.
To be able to return, please provide us with the following information:
*The picture of the item(s) you want to return ( item with yellow paper bag, Aporro gift box with black plastic bag)
*Your request: return for exchange or refund
Please email to firstname.lastname@example.org, instantly chat via WhatsApp +4367763948870, DM @aporro_europe to get a return address. Please do not return the package without permission from Aporro or we will not be responsible for any lost packages.
Please send us the tracking number once you send back (We can track the shipment to avoid package lost).
Please allow 3-5 days for us to process your return once it is received by our distribution center.
Refunds will take about 2-10 business days to arrive your acount.
We appreciate our entire #AporroFamily around the globe for purchasing with us!