WONG Ⅱ Iced Out Bracelet - 10mm
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WONG Ⅱ Iced Out Bracelet - 10mm
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Exchanges & Returns
We gladly accept returns/exchanges for items in unworn brand-new condition, within the first 14 days after receipt of your order.
Just a heads up, we're unable to accept returns on Solid Gold Products and Custom/Made-to-order Products because each piece is made to order. Once the products go into production, there will be NO cancellations.
* Earrings and Grillz cannot be accepted to be returned due to hygiene reasons.
For complete Returns & Exchanges information, click here>>
If you would like to exchange/return any item(s), please submit the information at our returns portal and our customer service will soon get back to you.
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FAQs
Please read our FAQs page to find out more.
What is Aporro’s warranty policy?
Aporro is always committed to creating and providing the best quality jewelry. If there is any manufacturing defect within the 365-day warranty of your purchase of gold plated/vermail jewelry, our guarantee entitles you to a one-time replacement of the piece. A shipping and handling fee of $19.99 will be charged for all warranty replacements.
How long does the shipping and processing take?
Once your payment is verified, processing and shipping may take up to 1-3 days, excluding weekends and holidays. After processing, shipments within the U.S. typically take 2-4 business days, while international shipments take 4-14 business days. For custom orders, the production time is 2-3 weeks, and shipping typically takes 5-14 days.
Once your order has shipped, you will receive updates and tracking information via email.
If you have any questions about processing time or shipping, please feel free to contact Aporro customer service at sales@aporro.com.
What adjustable bracelets does Aporro offer, and how do I choose the right size for me?
Yes, Aporro offers adjustable bracelets in our exclusive collections such as Wong1, Aporro A, and Knight Union. The most popular sizes for men are 7-8 inches, while women’s preferred sizes are 6-7 inches. For a personalized fit, refer to the size guide on each product page to ensure both comfort and style. If you need styling advice, feel free to email us or leave a message on Instagram.
Does Aporro sell silver or real gold bracelets?
Yes, Aporro offers bracelets made from a range of premium materials, including Stainless Steel, Brass, 925 Sterling Silver, and Solid Gold. We also provide custom services, allowing you to create personalized designs or select the materials that best suit your style. If you have any custom requests or need more information, feel free to contact us via email or Instagram.
Can I customize the clasp on my Aporro Cuban bracelet for free?
Yes, Aporro offers free clasp customization for Cuban bracelets. You can click "Personalise Custom Lock" on the product page to share your ideas and customize your clasp with details like logos or your name. Just add it to your cart and proceed to checkout. We’ll ensure your clasp is personalized at no additional cost.
