Aporro plain gold prong chains are iced out in hand-set stones that shine like no others. Trendsetters are in for a treat with a personalized solution to level up their drip game.
· Fully iced-out box clasp.
· Versatile design and speaks volumes.
16" and 18" is a common choker styles, but note that please select the right size for yourself. If you're unsure about the size, please contact customer service to select the right one.
*925 Silver+CZ/925 Sliver+Moissanite need to be made to order
There are NO returns or exchanges on Solid Gold Products and Custom Products, due to the fact that each piece is made to order. Once any of our Solid Gold Products and Custom Products go into production, there can be NO cancellations.
Additionally, Earrings, Grillz cannot be returned due to hygiene reasons. Mystery Boxes, Sale Items, Gifts are final sale and cannot be returned.
Shipping paid on Returned Items is non-refundable.
If you would like to exchange/return any item(s), please contact customer support via email at info_eu@aporro.com.
SHIPPING
How do I know when my order has shipped?
When you complete your purchase, you can view your real-time logistics information with your tracking number or mobile/order number. Click here to check your logistics information.
We offer free DHL priority mail shipping for all orders within Germany.
The shipping fee varies from other different countries(Orders over €199 from other countries enjoy shipping free). Please check more details at SHIPPING & DELIVERY
Why is the tracking number not working?
When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update.
Why was my package returned?
The package may be returned for the following reasons:
Wrong or incomplete address
Invalid phone number
Unable to deliver
Please contact the shipping company for more information or you may contact us so that we can help you.
ORDER & PAYMENT
What methods of payment are accepted?
The following methods of payment are accepted:
All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…
PayPal
Why was my payment declined?
If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.
If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.
How do I change/modify my order?
If you notice a mistake with your order after receiving an order confirmation email, please send us an Email to info_eu@aporro.com or contact with our customer service(website/Instagram).
*Please note that we can help you to change the size, removing an item, changing your shipping address before shipment. Once your package is shipped, we will not be able to change anything.
How do I cancel my order and get a refund?
Aporro provides a 30-day warranty on all products. Exchanges and Refunds will be accepted within 14 days of your original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.
All custom items and solid gold items are not subject to returns.
NECKLACES VARY BY LENGTH AND CAN BE CHOSEN TO REFLECT PERSONAL PREFERENCE OR STYLE.
* For Chokers, Add Two Inches To Whatever Your Neck Measurement Is For A Comfortable Fit.
* Adding Four Inches To Your Neck Measurement Will Give You A Good Length For An Average Necklace, Like A Pendant.
INCH
CM
6
15
6.5
17
7
18
7.5
19
8
20
8.5
22
9
23
9.5
24
10
25
CHOOSING A BRACELET SIZE USING ANOTHER BRACELET
Find a bracelet that fits you correctly. Set it down flat. Measure with a ruler the length from the top of the clasp to the end of the bracelet. Make a note of the measurement. Order your Aporro bracelet in a size as close as possible to this measurement.
CHOOSING A BRACELET SIZE BY MEASURING YOUR WRIST
STEP 1: PLACE THE MEASURING TAPE
Wrap the tape measure around the wrist on which you plan to wear your bracelet. Make a note of the number at the point where the tape meets the 0.
STEP 2: CHOOSE THE RIGHT SIZE
After sizing ,To ensure the bracelet fits comfortably, add 1.5 cm. You can then add or subtract centimetres according to whether you prefer a loose, exact or tight fit.
HOW TO USE THE APORRO WRIST SIZER
STEP 1: OPEN AND PRINT PDF IN 100% SCALE
Start with opening the pdf file which you find when clicking the 'Bracelet Measuring PDF'. Make sure the pdf is scaled 100% and then print it.
Bracelet Measuring PDF
STEP 2: CHECK THE PRINTED FILE IS THE CORRECT SIZE WITH A CREDIT CARD
Check that the printed PDF file is the right size with your credit card or a card that has the same size as a credit card. Place the card in between the two arrows on the upper right-hand side of the paper. If the card fits perfectly in between the arrows you know that the printed PDF is the right size.
STEP 3: CUT OUT THE MEASURING RULER
Cut out the measuring stick from your printed measuring guide.
STEP 4: CUT THE DOTTED LINE
Make a short cut on the dotted line. Make sure not to cut all the way through, just enough to leave a hole in the paper. To make it easier you can fold the paper in half and cut on the dotted line.
STEP 5: PULL THE THINNER END THROUGH THE HOLE
Pull the thinner end of the cut-out ruler through the hole in the paper, so you create a loop with the paper. Make sure that you have the number on the outside so you can read your size.
STEP 6: SET THE PAPER LOOP ON YOUR WRIST AND TIGHTEN IT UP
Set the paper loop on your wrist, Tighten the loop by pulling the thinner paper end until you feel that it's the correct ring size.
STEP 7: CHOOSE THE RIGHT SIZE
After sizing ,To ensure the bracelet fits comfortably, add 1.5 cm. You can then add or subtract centimetres according to whether you prefer a loose, exact or tight fit.
US
DIAMETER
CIRCUMFERENCE
5
15.8 mm
49.6 mm
6
16.5 mm
51.8 mm
7
17.2 mm
54 mm
8
18.2 mm
57.2 mm
9
19.1 mm
60 mm
10
19.8 mm
62.2 mm
11
20.6 mm
64.8 mm
12
21.6 mm
67.9 mm
13
22.3 mm
70.1 mm
MEASURE WITH CUT OUT RULER
STEP 1: OPEN AND PRINT PDF IN 100% SCALE
Start with opening the pdf file which you find when clicking the 'Ring Measuring PDF'. Make sure the pdf is scaled 100% and then print it.
Ring Measuring PDF
STEP 2: CHECK THE PRINTED FILE IS THE CORRECT SIZE WITH A CREDIT CARD
Check that the printed PDF file is the right size with your credit card or a card that has the same size as a credit card. Place the card in between the two arrows on the upper right-hand side of the paper. If the card fits perfectly in between the arrows you know that the printed PDF is the right size.
STEP 3: CUT OUT THE MEASURING RULER
Cut out the measuring stick from your printed measuring guide.
STEP 4: CUT THE DOTTED LINE
Make a short cut on the dotted line. Make sure not to cut all the way through, just enough to leave a hole in the paper. To make it easier you can fold the paper in half and cut on the dotted line.
STEP 5: PULL THE THINNER END THROUGH THE HOLE
Pull the thinner end of the cut-out ruler through the hole in the paper, so you create a loop with the paper. Make sure that you have the number on the outside so you can read your size.
STEP 6: SET THE PAPER LOOP ON YOUR FINGER AND TIGHTEN IT UP
Set the paper loop on your finger, close to your knuckle or where you want the ring to sit. Tighten the loop by pulling the thinner paper end until you feel that it's the correct ring size. You find the ring size number printed on the paper that comes out of the loop. The correct ring size number is the number printed on the line closest to the paper cut hole.
STEP 7: COMPARE THE SIZE NUMBER WITH THE RING SIZE ON THE PRINTED PDF
Compare the printed size number on the cut-out ruler with the ring size on the printed pdf. You find the ring size listed under the circles with the printed size numbers inside.
MEASURE WITH PRINTED PDF
STEP 1: OPEN AND PRINT PDF IN 100% SCALE
Start with opening the pdf file which you find when clicking the 'Ring Measuring PDF'. Make sure the pdf is scaled 100% and then print it.
Ring Measuring PDF
STEP 2: CHECK THE PRINTED FILE IS THE CORRECT SIZE WITH A CREDIT CARD
Check that the printed PDF file is the right size with your credit card or a card that has the same size as a credit card. Place the card in between the two arrows on the upper right-hand side of the paper. If the card fits perfectly in between the arrows you know that the printed PDF is the right size.
STEP 3: USE A RING YOU HAVE AND PLACE IT OVER THE MATCHING CIRCLE.
Use one of the rings you have at home that fits the finger you want to buy a ring for. Place it over one of the dark circles with a number inside of the circle. The circle should fit perfectly inside of the ring and not be angular with the outer edge of the ring. When you find the circle that matches your ring you can see the size number within the circle.
MEASURE WITH A MEASURING TAPE
STEP 1: PLACE THE MEASURING TAPE
Place the measuring tape over your finger and pull it around into a circle.
STEP 2: ADJUST THE SIZE
Adjust the size of the circle, move it across your knuckles, and make sure it fits comfortably.
STEP 3: NOTE THE MEASUREMENTS AND FIND A SIZE
Take note of the measurements in millimeters and use the comparison chart or measurement guide PDF to find your ring size.
EU
DIAMETER
CIRCUMFERENCE
50
15.8 mm
49.6 mm
52
16.5 mm
51.8 mm
54
17.2 mm
54 mm
56.5
18.2 mm
57.2 mm
60
19.1 mm
60 mm
62
19.8 mm
62.2 mm
64.5
20.6 mm
64.8 mm
68
21.6 mm
67.9 mm
70
22.3 mm
70.1 mm
MEASURE WITH CUT OUT RULER
1: OPEN AND PRINT PDF IN 100% SCALE
Start with opening the pdf file which you find when clicking the 'Ring Measuring PDF'. Make sure the pdf is scaled 100% and then print it.
Ring Measuring PDF
2: CHECK THE PRINTED FILE IS THE CORRECT SIZE WITH A CREDIT CARD
Check that the printed PDF file is the right size with your credit card or a card that has the same size as a credit card. Place the card in between the two arrows on the upper right-hand side of the paper. If the card fits perfectly in between the arrows you know that the printed PDF is the right size.
3: CUT OUT THE MEASURING RULER
Cut out the measuring stick from your printed measuring guide.
4: CUT THE DOTTED LINE
Make a short cut on the dotted line. Make sure not to cut all the way through, just enough to leave a hole in the paper. To make it easier you can fold the paper in half and cut on the dotted line.
5: PULL THE THINNER END THROUGH THE HOLE
Pull the thinner end of the cut-out ruler through the hole in the paper, so you create a loop with the paper. Make sure that you have the number on the outside so you can read your size.
6: SET THE PAPER LOOP ON YOUR FINGER AND TIGHTEN IT UP
Set the paper loop on your finger, close to your knuckle or where you want the ring to sit. Tighten the loop by pulling the thinner paper end until you feel that it's the correct ring size. You find the ring size number printed on the paper that comes out of the loop. The correct ring size number is the number printed on the line closest to the paper cut hole.
7: COMPARE THE SIZE NUMBER WITH THE RING SIZE ON THE PRINTED PDF
Compare the printed size number on the cut-out ruler with the ring size on the printed pdf. You find the ring size listed under the circles with the printed size numbers inside.
MEASURE WITH PRINTED PDF
1: OPEN AND PRINT PDF IN 100% SCALE
Start with opening the pdf file which you find when clicking the 'Ring Measuring PDF'. Make sure the pdf is scaled 100% and then print it.
Ring Measuring PDF
2: CHECK THE PRINTED FILE IS THE CORRECT SIZE WITH A CREDIT CARD
Check that the printed PDF file is the right size with your credit card or a card that has the same size as a credit card. Place the card in between the two arrows on the upper right-hand side of the paper. If the card fits perfectly in between the arrows you know that the printed PDF is the right size.
3: USE A RING YOU HAVE AND PLACE IT OVER THE MATCHING CIRCLE.
Use one of the rings you have at home that fits the finger you want to buy a ring for. Place it over one of the dark circles with a number inside of the circle. The circle should fit perfectly inside of the ring and not be angular with the outer edge of the ring. When you find the circle that matches your ring you can see the size number within the circle.
MEASURE WITH A MEASURING TAPE
STEP 1: PLACE THE MEASURING TAPE
Place the measuring tape over your finger and pull it around into a circle.
STEP 2: ADJUST THE SIZE
Adjust the size of the circle, move it across your knuckles, and make sure it fits comfortably.
STEP 3: NOTE THE MEASUREMENTS AND FIND A SIZE
Take note of the measurements in millimeters and use the comparison chart or measurement guide PDF to find your ring size.
Estimate shipping
Refund Policy
Aporro online return portal can only be used to return items purchased online at www.aporro.eu.
*Return /exchange should be requested within 14 days of the delivery date. *Items should be sent back within 30 days of the delivery date. *Items must be new, unworn, unwashed, and have original label and packing. *You will be responsible for covering the shipping costs to return your item(s). *Final Sale items, free items can’t be return for credit. *Made to order items can’t be canceled or returned. *Aporro is not liable for any return packages that may become lost or stolen in-transit.
To be able to return, please provide us with the following information: *Order number *The picture of the item(s) you want to return ( item with yellow paper bag, Aporro gift box with black plastic bag) *Your request: return for exchange or refund
Please email to info_eu@aporro.com, instantly chat via WhatsApp +4367763948870, DM @aporro_europe.
Please send us the tracking number once you send back (We can track the shipment to avoid package lost). Please allow 3-5 days for us to process your return once it is received by our distribution center. Refunds will take about 2-10 business days to arrive your acount.
We appreciate our entire #AporroFamily around the globe for purchasing with us!
Reviews (15)
WRITE A REVIEW
R**hard
Feb 09, 2023
Bought a necklace. Very nice and good quality!
Service was great. Good communication via whats app.
Thank you!! ?
APORRO
Dear Richard,
We are glad that you love the quality of our chain and service here at Aporro!
Thank you so much for the review, we appreciate it so much❤️❤️
Kind Regards,
Aporro Team
s**vape
Dec 30, 2022
Pendant quality is very high. Overall service was great. Will buy again from Aporro.
C**istopher M**eno
Dec 23, 2022
this company is the best I know, always available, with a customer care that answers any questions,
quick assistance
and excellent prices for the quality of the products they have.
I've always recommended it to all my friends, because I don't know any better.
order to believe!
A**ta
Dec 16, 2022
Great quality products ? and customer service ☺️ Thank you..
n**olò c**lesi
Dec 15, 2022
Great products you can't find on other sites,
The whole group of APORRO Europe is very available both on Instagram and via email and a really great packaging I recommend buying your aporro
A**xandru T**orache
Dec 14, 2022
It’s not the first time buying from aporro, but what can i say is that the service is great and they always want to help u out no matter what , and i can’t lie the whole ,,waiting “ this really worth it because i cant take off the earring now its like wow i cant describe how much i love it and what impact it got to me . THANKS TO APORRO!!!!
L** L**ez
Nov 26, 2022
Really great customer service, really good service and they make sure everything is in order. There were some problems I got with the delivery company but they made sure my order arrived effectively
V**erando I** R**es
Nov 14, 2022
The jewelries are brilliant. Eye-catching and make you stand out from the crowd. I just love it!
O**a B**evica
Nov 03, 2022
Both products and service Aporro provides are amazing, quality and design are stunning. Couldn't be happier with the purchase, will be ordering again for sure!
Z**iha
Oct 30, 2022
Great customer service!
Good quality and love my custom piece
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