Custom Plain Gold Prong Chain

Sale price€339,00
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Please allow 2-3 weeks for delivery on all custom items
Not accept returns and exchanges
DESCRIPTION

Aporro's custom prong chain collection is released! The personalized clasp makes it a unique piece of jewelry that expresses your love for yourself or your loved ones. With different widths, stone settings, and materials available, you can surely pick a satisfying product here! 

· Fully iced-out box clasp

· Versatile design and speaks volume

Please contact us after you place the order and start the customization! You can customize not exceeding 6 letters/numbers or a simple pattern on the clasp. 

Material: Brass+CZ / 925 Silver+CZ / 925 Sliver+Moissanite

Width: 12mm

Length: 16", 18", 20", 22", 24" (please contact us if you need other sizes)

Brand: APORRO

Exchanges & Returns
NO returns or exchanges conditions
There are NO returns or exchanges on Solid Gold Products and Custom Products, due to the fact that each piece is made to order. Once any of our Solid Gold Products and Custom Products go into production, there can be NO cancellations.

Additionally, Earrings, Grillz cannot be returned due to hygiene reasons. Mystery Boxes, Sale Items, Gifts are final sale and cannot be returned.

Shipping paid on Returned Items is non-refundable.

If you would like to exchange/return any item(s), please contact customer support via email at info_eu@aporro.com.
SHIPPING
How do I know when my order has shipped?

When you complete your purchase, you can view your real-time logistics information with your tracking number or mobile/order number. Click here to check your logistics information.

TRACK YOUR ORDER

How long does the shipping and processing take?

Delivery Time= Processing Time + Shipping Time

The general shipping time takes 4-10 business days after processing. Detailed shipping times will be varied for different countries and couriers.

CountryDelivery TimeShipping Fees
Germany2-3 Business Days€ 0.00
Austria2-4 Business Days€ 6.00
United Kingdom10-12 Business Days€ 6.00
France3-5 Business Days€ 8.00
Italy
Spain4-6 Business Days€ 9.00
Switzerland4-7 Business Days€ 17.00

For other countries, please check SHIPPING & DELIVERY

How much is shipping/taxes?

We offer free DHL priority mail shipping for all orders within Germany.

The shipping fee varies from other different countries(Orders over €199 from other countries enjoy shipping free). Please check more details at SHIPPING & DELIVERY

Why is the tracking number not working?

When we ship our packages to you there are no further updates from the shipping company due to the fact that your package is in transit. Once it has reached the next sort facility it will update.

Why was my package returned?

The package may be returned for the following reasons:

Wrong or incomplete address

Invalid phone number

Unable to deliver

Please contact the shipping company for more information or you may contact us so that we can help you.

ORDER & PAYMENT
What methods of payment are accepted?

The following methods of payment are accepted:

All major credit/debit cards such as: Visa, MasterCard, American Express, Discover, etc…

PayPal

Why was my payment declined?

If you have trouble paying via credit card: Please check the details of your card information to make sure they are correct, including the expiration date, cardholder name, security code on the back of your card as well as the billing address. Please ensure that you have not reached the card limit or if the card is currently being reviewed by your bank. In the case that your payment is still refused, we suggest trying a different card or payment method.

If the above instructions fail please contact your bank or contact us with as much detail along with the error messages. so that we may assist you.

How do I change/modify my order?

If you notice a mistake with your order after receiving an order confirmation email, please send us an Email to info_eu@aporro.com  or contact with our customer service(website/Instagram).

*Please note that we can help you to change the size, removing an item, changing your shipping address before shipment. Once your package is shipped, we will not be able to change anything.

How do I cancel my order and get a refund?

Aporro provides a 30-day warranty on all products. Exchanges and Refunds will be accepted within 14 days of your original receipt of the order. Beyond 14 days ONLY EXCHANGES will be accepted within 30 days of the original receipt of the order.

All custom items and solid gold items are not subject to returns.

Please see the specific terms on our Return & Exchange policy

Reviews (14)
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N**h N**nig
Feb 11, 2023
Great quality for the earrings I bought, would totally recommend and great communication through Whatsapp as well!
M**t K**g
Feb 08, 2023
Very happy with the delivery, but the service was even better. One of my three products got delayed slightly and I was messaged instantly. Also the quality of the products is great!

APORRO

Dear Matt, We are so glad we provided exceptional product and service for you! Thank you so much for taking the time to leave us a review, we really appreciate it! Kind Regards, Aporro Team
T**maso M**cini
Feb 05, 2023
Amazing quality of the products, i bought two pairs of earrings and they are the best i've vere worn. They have an amazing shop website. The customer service is very kindful. I will buy again from them.

APORRO

Dear Tommaso, We are so glad to hear about your amazing experience! Aporro will always do our best to offer premium jewelry to our fam! Look forward to having you again in the future! Kind regards, Aporro Team
R**erto D**le D**ne
Feb 01, 2023
I bought a chain and a pendant and they arrived in a few days, I am really satisfied with the merchandising, I recommend it to everyone, high quality jewelery!

APORRO

Dear Roberto, Thank you so much for your feedback❤️❤️ We are delighted to know that you've enjoyed your shopping experience with Aporro. Looking forward to having you again! Kind regards, Aporro Team
S**.ra A**AMARIA L**BERTI
Jan 19, 2023
I don't remember exactly the date of my 1st purchase from Aporro could be 2 years ago. It was a brazilian chain gold bracelet that I still wear. Recently after receiving and evaluating Aporro's offers in my mail I bought, for Christmas, a pair of Tormaline earrings, an Iced Hamsa pendant, a Tennis gold necklace and I'm waiting to receive a bracelet, tennis type, with 3 charms. I am satisfied with my purchases and with Aporro service. Anna Lamberti From Italy ⭐⭐⭐⭐⭐
O**a B**evica
Nov 03, 2022
Both products and service Aporro provides are amazing, quality and design are stunning. Couldn't be happier with the purchase, will be ordering again for sure!
Z**iha
Oct 30, 2022
Great customer service! Good quality and love my custom piece
J**k
Oct 22, 2022
Great products Great service Shipping is really fast
T**ODOR M**O
Oct 19, 2022
The best did pass the diamond tester moissanite stones Very happy
l**a h**
Oct 05, 2022
Very nice and helpful service. The products are as described and have a good quality.
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